Online Communications Co-ordinator Job Description & Person Specification
Job Description
Campaign Against Arms Trade (CAAT) is a UK-wide campaigning organisation. All aspects of CAAT's external work are dependent on our online presence: from campaigning, through the recruitment and retention of supporters, to fundraising. CAAT is looking for a technically capable and campaign-minded person to develop the CAAT website to meet the needs of all these activities and for it to be fully integrated into relevant social networking applications. It is a new staff post.
The post holder will be responsible for the planning and implementation of CAAT's online presence. This will include:
1. Redevelopment of CAAT's website- The postholder will:
- Create a new website that meets organisational needs. This may be done by the postholder and/or by managing external contractors. We hope that the website will move to a Content Management System
- Assess and make recommendations on the potential for integration of supporter information systems into the website, and manage any implementation required
- On an ongoing basis, the post holder will:
- Contribute to the planning of each area of CAAT's work to identify how it can best be enhanced by online activities
- Maintain an overview of CAAT's online presence so that the different elements of CAAT's work are integrated online
- Keep abreast of technological developments and online trends and apply to CAAT's work those that will increase its effectiveness
- Oversee and develop CAAT's bulk supporter email communications
- The postholder will:
- Ensure the website is fully integrated into the wider CAAT online presence
- Maximise accessibility of the website to a diversity of users
- Oversee content uploaded to the site
- Develop the ability of CAAT staff and volunteers to update content and provide effective content, providing appropriate systems, training and documentation
- Develop and promote the website to increase traffic from target audiences
- Ensure that analysis and reporting of site usage is undertaken
- Ensure website contractors are fully briefed and effectively managed
- Improve performance of the website and maintain its availability
- With other staff, the post holder will:
- Share responsibility for campaign planning and organisational strategy
- Be responsible for supervising volunteers undertaking relevant areas of work
- Share the day-to-day running and administration of the CAAT office, which works as a collective
- Cover for other staff members during holidays and other absences
- Be a member of the CAAT Steering Committee, which has ultimate responsibility for the organisation
Person Specification
EXPERIENCEEssential:
- Experience of developing and maintaining web sites using W3C standards compliant XHTML and CSS
- Experience of having commissioned and managed web designers and developers to work on specific projects
- Experience of using online tools to campaign for change, for example, Louder, writetothem, facebook, mailing services
- Experience of successfully working in teams
- Display effective communication skills
- Ability to identify and resolve problems
- Google analytics or equivalent
- Experience of providing training
- Good knowledge of IT security practice
Essential:
- Knowledge of holistic online campaigning using popular web 2.0 sites such as facebook, twitter etc
- A good working knowledge of developing websites using (X)HTML and CSS
- Knowledge of PHP or similar scripting language
- Knowledge of Content Management Systems – open source or proprietary
- Knowledge of Javascript
- Knowledge of SQL and management of MySQL databases
- Design skills and familiarity with an image manipulation package such as Photoshop or GIMP
- A sound knowledge and understanding of web site design, information architecture, functional operation and accessibility issues
- A good eye for design
- Ability to motivate and supervise volunteers in an office environment
- Proven ability to meet a variety of organisational needs and competing priorities, and to meet deadlines
- Knowledge and understanding of the arms trade
- Experience of being systems administrator for a web server
Essential:
- Commitment to CAAT's aims and objectives
- Involvement with a campaigning organisation
- Understanding of and commitment to equal opportunities
- Commitment to the collective management of CAAT and to collaborative campaigning
- Self-motivated and can work effectively without supervision, managing heavy workloads and delivering work to successfully meet deadlines
- Good communication skills